LickList
App story starts in 2015 as a community for the nightlife industry to come together. By 2020 Licklist had 600,000 users, £6m in gross annual sales and 6000 nightlife venues listed.
Problem
Traditional loyalty programs in the hospitality sector are inconvenient for users as they require separate cards or apps to accumulate points and receive rewards. Tracking and accumulating points for purchases becomes difficult, and the process of paying and ordering food and drinks is often not integrated with mobile devices, reducing overall efficiency and convenience for customers.
Task
Integrate loyalty programs with debit or credit cards, enabling automatic point accumulation and seamless mobile ordering and payment, eliminating the need for separate loyalty cards.
Solution
Seamless Card Integration
Licklist app allows you to connect your debit or credit card to the app effortlessly. Once linked, you can spend money in various venues just as you normally would, without the need for a separate loyalty card. This integration ensures that your spending is automatically tracked, and points are accumulated without any extra steps.
Order and Pay from Your Phone
With Licklist, you can order and pay directly from your phone, enhancing your dining experience. Simply use the app to browse the menu, place your order, and pay without having to wait for a server. This feature also allows you to have your food and drinks delivered straight to your table, providing a convenient and efficient service.
Earn Points for Every Transaction
Every time you make a purchase using the Licklist app, you earn points. For every £1 spent, you receive 10 points. These points are automatically added to your account with each transaction, allowing you to accumulate rewards effortlessly as you continue to enjoy your favorite venues.
Redeem Rewards Easily
The points you earn can be redeemed for rewards at your favorite venues. Licklist eliminates the need for physical loyalty cards, making it easy to track and use your points. The app provides a seamless and user-friendly way to redeem your rewards, ensuring you get the most out of your loyalty program.
Licklist provides innovative interactive photo marketing as well
- Capture data from your albums.
- Understand what customers are in which photo and send personalised marketing campaigns to drive repeat business
- Drive reviews and customer feedback from every photo view
- Licklists revolutionary 'Instant Upload' feature means all photos can be uploaded live on the night and displayed throughout the venue's screens.
Tech stack:
- React native
- Node.js
- Firebase